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Annual Report 2021

The 2021 Department for Education annual report is on this page. You can also download the department's 2021 Annual Report (PDF 8.9MB).

Document information

Department for Education
Education Centre, 31 Flinders Street, Adelaide 5000
Postal address: GPO Box 1152, Adelaide SA 5001
www.education.sa.gov.au

Contact phone number: (08) 8226 1000
Free call: 1800 088 158
Contact email: education.customers@sa.gov.au

ISSN: 1835-1530
Date presented to Minister: 31 March 2022

To:
The Hon Blair Boyer MP
Minister for Education, Training and Skills

This annual report will be presented to Parliament to meet the statutory reporting requirements of the Public Sector Act 2009, the Public and Finance and Audit Act 1987, and the Education and Children’s Services Act 2019 and the requirements of Premier and Cabinet Circular PC013 Annual Reporting.

This report is verified to be accurate for the purposes of annual reporting to the Parliament of South Australia.

Submitted on behalf of the Department for Education by:
Rick Persse
Chief Executive

From the Chief Executive

The Chief Executive, Department for Education, Rick Persse

In 2021 we continued to produce steady growth in student outcomes, taking us closer to our goal of becoming a world-class public education system.

We’ve seen measurable improvement across all areas. The phonics checks for year 1 students have shown continuous growth since the test was introduced.

NAPLAN scores improved with our highest mean scores in 5 test domains and the highest ever percentage of students in the top bands in 6 test areas.

SACE results and completion rates were higher again in 2021, continuing an upward trajectory that looks promising for our future.

These results are testament to the collective efforts of our educators, support staff and staff in central office.

In 2021 we forged ahead with our work on school improvement by embedding a whole of system approach to accelerating improved learning outcomes for all students.

To support this and ensure every single child and young person is supported in their learning, we worked with teams right across the state to develop 3 important new strategies and target our focus even further.

South Australia’s first Country Education Strategy was created to strengthen the voice of regional schools and preschools and provide the best learning outcomes for every child and student, regardless of where they live.

Our commitment to engaging parents, carers and communities in the education of young people was set out in the new Parent Engagement in Learning Strategy.

We sharpened our focus on helping our littlest learners thrive with the new 10-year Early Learning Strategy and the establishment of a new Office for the Early Years.

In addition, we continued the development of our Workforce Strategy with the launch of our Aboriginal Workforce Plan and we made changes to our recruitment processes for teachers to facilitate the statewide transition of year 7 into high school.

Our secondary schools are now well placed to accommodate year 7 students thanks to the largest capital works program in the department’s history, which saw new schools unveiled in Whyalla, Aldinga, Goolwa and Angle Vale.

Despite the challenges presented by COVID-19, our staff, students and parents remained flexible and focussed on growth.

I thank our principals, educators, support staff and staff based in central office for their fantastic work in supporting our amazing students and young people.

Rick Persse
Chief Executive
Department for Education

Overview: about the agency

Our strategic focus

Our Purpose

The Department for Education provides integrated, high-quality services to South Australian children and young people across early childhood, education and training.

We support young South Australians through their education and transition to adulthood, in all communities.

We also provide prudential oversight of TAFE SA and higher education policy support to the Minister for Education.

Our Vision

To build a stronger future for our children by making South Australia’s public education system world-class.

Our Values

We embrace the values of the South Australian public sector:

  • Service
  • Professionalism
  • Trust
  • Respect
  • Collaboration and engagement
  • Honesty and integrity
  • Courage and tenacity
  • Sustainability

Our functions, objectives and deliverables

To ensure our public education system is truly world-class we are focusing on 6 key levers that will help us achieve growth for every child and student, preschool and school. These levers are evidence-based and are common across all of the best performing education systems globally. They are:

  • expert teaching
  • quality leadership
  • engaged parents and communities
  • stronger services
  • resourcing and investment
  • accountability and support.

Further information about our strategic plan can be found on our website.

Our organisational structure

As at 31 December 2021, the department was comprised of the following divisions:

  • Office of the Chief Executive
  • Curriculum and Learning
  • Finance and Funding
  • Information and Communications Technology Services
  • Infrastructure
  • Office for the Early Years
  • Partnerships, Schools and Preschools
  • People and Culture
  • Strategic Policy and External Relations
  • Student Pathways and Careers
  • Support and Inclusion
  • System Performance

Further information about our organisational structure is available on our website.

Changes to the agency

During the 2021 calendar year there were the following changes to the agency’s structure and objectives as a result of internal reviews or machinery of government changes.

  • Restructure and rename of the Curriculum and Learning Division (formerly Learning Improvement Division).
  • New Office for the Early Years was created.
  • Early Childhood Services and Strategy directorate transferred to the new Office for the Early Years from the former Early Years and Child Development Division.
  • The Support and Inclusion Division now incorporates the directorates of the former Early Years and Child Development Division and Family Day Care programs.
  • New Student Pathways and Careers Division was created.

Our Minister as at 31 December 2021

Photo portrait of the Education Minister John Gardner

Hon John Gardner MP is the Minister for Education. Minister Gardner is responsible for Education and Child Development, Higher Education and Skills – TAFE functions.

Our Senior Executive team as at 31 December 2021

Rick Persse Chief Executive
Amanda Trainor Director, Communications
Anne Millard Executive Director, Partnerships, Schools and Preschools
Ben Temperly Executive Director, System Performance
Bill Glasgow Executive Director, Infrastructure
Bronwyn Milera Director, Aboriginal Education
Caroline Croser-Barlow Executive Director, Support and Inclusion
Chris Bernardi Executive Director / Chief Financial Officer, Finance and Funding
Clare Feszczak Executive Director, Student Pathways and Careers
Deonne Smith A/Executive Director, Curriculum and Learning
Jackie Bray Head of the Office for the Early Years
Laura Schonfeldt Executive Director, People and Culture
Peta Smith Executive Director, Strategic Policy and External Relations
Scott Bayliss Executive Director / Chief Information Officer, Information and Communication Technology Services
Tammie Pribanic Chief Operating Officer

Legislation administered by the agency

Education and Children’s Services Act 2019

Education and Children’s Services Regulations 2020

Other related agencies (within the Minister’s areas of responsibility)

Australian Children’s Performing Arts Company (Windmill Theatre Co)

Carclew Incorporated

Child Death and Serious Injury Review Committee

Child Development Council

Commissioner for Aboriginal Children and Young People

Commissioner for Children and Young People

Education Standards Board

Flinders University

History Trust of South Australia

SACE Board of South Australia

TAFE SA

Teachers Registration Board of South Australia

Torrens University

University of Adelaide

University of South Australia

The agency's performance

Performance at a glance

The department is committed to implementing a range of strategies, programs and initiatives to achieve our objectives in line with our purpose, vision and strategic goals.

Highlights from the 2021 year include:

  • A record-breaking 15,644 South Australian students completed their South Australian Certificate of Education (SACE) in 2021.
  • 3,512 students completed a VET Certificate III as part of their SACE, compared to 2,961 in 2020. 45.3% of SACE completers included VET in their studies.
  • A record 428 Aboriginal students completed their SACE in 2021.
  • A record numbers of students with an intellectual disability completed their SACE (with 1 or more modified subjects) - 353 in 2021 compared with 323 in 2020.
  • 3,897 students in country South Australia completed their SACE in 2021.
  • South Australia recorded its highest ever NAPLAN mean scores in years 3 and 5 reading and spelling. The results show dramatic gains for South Australia since 2018, with the state recording improvements in every year level compared with the national average.
  • Phonics screening check results in 2021 climbed for the third consecutive year in a row, delivering a 24 percentage point improvement since its inception in 2018.
  • Construction of 4 new public schools in Aldinga, Angle Vale, Goolwa, and Whyalla were completed in 2021, with the schools set to open to students in 2022, as part of the record-breaking investment in education capital works program totalling over $1.5 billion.
  • Recognised and celebrated employee achievements at the 2021 Public Education Awards. The 13 award winners each received $10,000 and the 24 runners-up received $2,000 to go towards professional development.

Agency response to COVID-19

The Department for Education has developed infrastructure to oversee and respond to challenges arising from the COVID-19 pandemic in South Australia. In 2021, the department’s management of the pandemic has included:

  • Prioritising face-to-face delivery of education and care, which is the most effective way to meet learning and wellbeing needs, while maintaining capability for remote work and learning to adapt as conditions change.
  • Acting on expert health advice of the Chief Public Health Officer, SA Health and the Australian Health Protection Principal Committee in responding to the pandemic.
  • An overarching Pandemic (COVID-19) System Response Plan, which guides the work of the department in responding to COVID-19.
  • A clear and consistent protocol for managing cases of COVID-19 in the school and preschool community.
  • Developed and implemented dedicated protocols, communications, hotline, virtual sector workshops and information booklets for early childhood services across the state.
  • Working closely with key external stakeholders, including Association of Independent Schools of South Australia (AISSA), Catholic Education South Australia (CESA), SACE Board, Education Standards Board and our primary and secondary principals’ associations (SAPPA, SASPA).
  • Engaged with other states, health authorities, and regulatory bodies such as ACECQA and the Education Standards Board to support government and non‑government early years services providers.
  • Communication to staff, leaders and care givers to provide up-to-date and timely information, including through the department’s website, intranet, live interactive webinars, email updates, social media, and other targeted approaches.
  • Implementation of the Emergency Management (Education and Early Childhood Settings Vaccination) (COVID-19) Direction 2021 for all persons working in a South Australian Education or Early Childhood setting.
  • A supply and distribution team to source and deliver hygiene products to public schools across the state and increased cleaning services at all department sites.
  • Our Learning SA website to support students, teachers and families through online access to curated curriculum resources across all learning areas taught in schools and preschools.
  • ICT Infrastructure, including video conferencing capability to all schools and teaching staff and the Cisco Webex platform to facilitate online and distance learning.
  • Sourced and stockpiled technology devices and internet solutions for urgent deployment when needed. As at 31 December 2021, 324 devices and 2,334 home internet solutions were provided to students across a range of sites and year levels who needed to learn from home and who didn’t have access to devices.
  • Improved business continuity through the roll out of EdRemote and EdWorkspace to allow for remote access to the corporate network to support flexible working arrangements.
  • Forward planning for 2022 school year, including ventilation audits, air purifier trial, and collaboration and consultation with health experts and other jurisdictions.

Agency contribution to whole of Government objectives

Key objective

Agency’s contribution

More jobs

Statewide recruitment drive for permanent secondary teaching positions in public schools for 2022.

Construction of new schools and major capital works provided employment opportunities in the construction industry.

VET for School Students reforms better prepared students for future in employment.

Lower costs

Parents in Education (PIE) grants totalling $83,000 were shared between 26 schools and preschools to help parents play a greater role in boosting educational outcomes for their children.

Sanitary products were made available for female students who need them in all South Australian public schools from 2021.

Better Services

Aboriginal Education Strategy

Country Education Strategy

Improved internet services for schools (SWiFT)

Languages Strategy

Music Education Strategy

Our Learning SA website

Parent Engagement in Learning Strategy

Student Pathways website

Workforce Strategy

Year 7 to high school

Agency specific objectives and performance

Agency objectives

Indicators

Performance

Aboriginal Education Strategy 2019-2029

Aboriginal students are supported to be proud and confident learners achieving at their highest potential.

2021 has seen the expansion of the Clontarf Foundation and Shooting Stars Academy programs in South Australia. Commencing 2021, 3 additional sites were added to the Clontarf pilot program:

  • Coober Pedy  Area School
  • Salisbury High  School
  • Paralowie R-12  School.

In November 2021, the Minister for Education approved extending the Clontarf program for a further 3 years in the existing sites and expanding into an additional 8 sites by 2024.

In 2021 the department commenced trialling the Shooting Stars program targeted to girl’s years 3-11 within the Whyalla Partnership.

The department continues to partner with the Narungga Nation to implement the education components of the Buthera Agreement.

The department has continued to partner with the South Australian Aboriginal Education and Training Consultative Council (SAAETCC) to ensure the voice of Aboriginal students, families and community are reflected within new and ongoing service delivery.

Strengthen the delivery of the Aboriginal histories and cultures across the curriculum, starting with science elaborations.

In 2021 the SA Aboriginal Contexts in Science initiative worked closely with nominated Elders and Cultural Consultants from Kaurna, Narungga, and Ngarrindjeri Nations to develop teaching and learning resources to be embedded in the Australian Curriculum: Science Units 7-10.

South Australian Aboriginal Contexts have been written for 12 Australian Curriculum 7-10 Science Units, including 16 bespoke resources and 24 short videos.

Narungga Nation approved the publication of resources for term 1 2022 including:

  • Year 7 Fish  Traps: The cycle of the sun, moon and earth system (investigations, slides,  graphics, videos featuring Elder)
  • Year 7  Classification: Classification of living things (classification cards,  students tasks, assessment)
  • Year 8 Stone  Tools: Rocks (practical investigation, videos featuring Elder)
  • Year 9  Gayinbara (Butterfish): Interdependence and Ecosystems (slides, inquiry  questions, student readings, summative assessment, videos featuring Elder).

Kaurna and Ngarrindjeri resources developed in 2021 are on track to be published in term 1 2022.

Ensure all Aboriginal students are considered in schools’ improvement planning processes.

The Aboriginal Learner Achievement Leaders’ resources provides clear advice to leaders on how to ensure that literacy and numeracy achievement for Aboriginal students is at the forefront of improvement planning.

Develop detailed individual learning plans for Aboriginal children and young people.

As at 5 October 2021, 71.5% of Aboriginal learners have a One Plan (10,206 plans). This includes:

  • School: 9,195  plans developed for Aboriginal school students (or 75%)
  • Preschool:  1,011 plans developed for Aboriginal children attending preschool (or 48%).

Expand opportunities for children and young people to engage with Aboriginal languages and culture through observation and experience.

Continued implementation of the Aboriginal Community Language and Culture Partnerships (ACLCP), providing annual grants to Aboriginal language groups to support them to build capacity and leadership in language work, with an emphasis on revival languages.

This includes Adnyamathanha, Bunganditj, Kaurna, Nharangga, Ngarrindjeri and Pitjantjatjara / Yankunytjatjara languages.

30 schools received Aboriginal Languages Programs Initiatives grants to teach 7 Aboriginal languages.

A projected 4,818 students benefited from the grants which is an increase of 2,298 students when compared to 2020.

Increase the resources, professional learning, support and pathways for Pitjantjatjara and Yankunytjatjara language and culture.

Pitjantjatjara and Yankunytjatjara resources were developed and provided to Aṉangu and other schools with Pitjantjatjara and Yankunytjatjara speakers. The resources included Papa Mawal-mawalpa Tjuṯa ‘Too Many Cheeky Dogs’ Pitjantjatjara edition and alphabet resources.

Pitjantjatjara Yankunytjatjara phonics resources were developed.

Online Pitjantjatjara Yankunytjatjara language and culture awareness course launched.

Pitjantjatjara Yankunytjatjara Language and Culture Summer School scholarships launched, with 10 scholarships awarded.

Implement an online professional development resource and capability framework for teachers of Aboriginal students for whom English is an additional language or dialect.

Since the Teaching Aboriginal and Torres Strait Islander English as an additional language or dialect (EAL/D) Hub’ went live in February 2020, implementation has been ongoing including the following progress in 2021:

  • EAL/D Hub Coach  reflection and professional learning
  • Produced and  published video profile of Port Augusta Focus Schools
  • Leading EALD Learning:  Aboriginal paper published
  • EAL/D Hub  online users: 2,562.

Expand the Workabout program to support Aboriginal young people in Port Lincoln, Murraylands, southern and western metropolitan regions to make a successful transition from study to employment, training or further education.

The Workabout expansion is complete. During 2021, the Workabout program has provided 80 programs to 657 students enrolled in 69 schools.

As a result of participation in the Workabout program students achieved the following outcomes in 2021:

  • 909 training  outcomes (accredited and non-accredited)
  • 68 employment  outcomes
  • 10 full-time  traineeships/apprenticeships
  • 44 in casual or  part-time employment
  • 14 school based  traineeships/apprenticeships.

In addition, 104 students engaged in Workabout in 2021 completed their SACE.

117 students (or 31%) who received a service from Workabout Centre in 2020, also received a service in 2021.

Negotiate job and traineeship pathways for Aboriginal young people with employers, and identify required school based training and preparation.

The Skilling SA Trainees in Schools project has commenced with pathways to employment for Aboriginal and Torres Strait Islander students.

34 Aboriginal and Torres Strait Islander year 11 students were successful in securing a Certificate III traineeship with the department. To date 5 students have withdrawn.

29 students are hosted with department schools, which include 17 who are undertaking traineeships that are a pathway to an Aboriginal Community Education Officer.

Expand the South Australian Aboriginal Secondary Training Academy from 16 to 21 academies to support students in the far north, south east, Adelaide hills, eastern metropolitan and Paralowie regions. In addition create an Aboriginal women’s AFL and a mixed Aboriginal basketball academy.

SAASTA expansion from 16 to 21 school-based academies is complete.

During 2021, 724 students were enrolled across the 26 school-based and specialist academies and 117 students completed their SACE.

Develop an Aboriginal workforce plan that will inform future staff strategies and targets.

The Aboriginal Workforce Plan (also chapter 1 of the Workforce Strategy) was launched at the end of term 1, 2021. The plan will contribute to the department’s vision for every learner to achieve their highest potential through focusing on 4 key themes:

  • Develop cultural awareness, understanding and  respect in our workplaces.
  • Enable Aboriginal employees to build lifelong  careers.
  • Support Aboriginal employees to be leaders in  the workplace.
  • Work together with Aboriginal employees to  implement the plan.

There are 21 actions in the Aboriginal Workforce Plan for 2021-2023, which continue to be monitored and tracked through a cross-departmental governance group.

The department’s Aboriginal Workforce Network (DAWN) continues to grow with 168 members.

Develop a culturally responsive framework to establish standards, develop awareness, and develop the cultural responsiveness of educators in improving practice and learning outcomes for Aboriginal students.

The Culturally Responsive Framework was co-designed in 2021 and will be launched in early 2022.

Over 450 employees from across the workforce contributed in co-design workshops, 1:1 interviews and an all staff survey.

The voices of 153 community members from 8 communities across South Australia also took part in the consultations.

Behaviour and Engagement

Reduce the use of exclusionary discipline, in particular for priority cohorts.

$15 million in additional funding over the next 4 years has been committed to support the development and implementation of a systemic strategy to drive a significant reduction in exclusionary discipline in South Australia’s public schools.

Bullying prevention

Measures are developed which address all types of bullying, including cyber bullying and non-physical forms of harassment.

A new suite of bullying prevention resources were released, including videos and printable guidance, to address peer-to-peer bullying.

Capital projects

Expand capacity for the year 7 transition to high school in 2022 and demographic growth, and deliver new and improved modern learning areas to support student learning.

More than 100 school upgrades were underway to deliver new and improved learning areas and additional special options spaces in secondary schools.

Secondary schools were prioritised to ensure their readiness for the year 7 transition to high school in 2022.

48 upgrades were completed during 2021.

12 special option classes in the form of new modular accommodation or upgrade of existing accommodation were completed in 2021.

Deliver Aldinga Payinthi College and Riverbanks College, which are 2 new birth to year 12 schools that support contemporary pedagogy, innovative teaching and address predicted population growth in Angle Vale and Aldinga.

The construction of both schools was completed in December 2021 under a public private partnership arrangement.

They will commence operation from the beginning of term 1, 2022.

Deliver Whyalla Secondary College, which is a new contemporary, environmentally sustainable year 7 to 12 school in Whyalla that supports contemporary pedagogy and innovative teaching.

Construction was completed in December 2021, allowing the 3 existing high schools to amalgamate onto the new site.

The new school will commence operation from the beginning of term 1, 2022.

Deliver Goolwa Secondary College, which is a new year 7 to 12 school that supports contemporary pedagogy and innovative teaching.

Construction of the core components of the school was completed in 2021, with only minor remaining works to be completed in early 2022.

The new school will commence operation from the beginning of term 1, 2022.

Children in care

Enhance the participation, attendance, retention and education outcomes of children and young people in care who are attending government schools.

The department continued its collaboration with the Department for Child Protection through the joint plan of action to support the education and wellbeing outcomes of children and young people in care.

Country Education Strategy 2021-2028

Develop a country education strategy to support high quality education in regional South Australia.

The Country Education Strategy was launched in September 2021.

The Strategy includes 10 funded initiatives to be delivered over the first 3 years.

The following were achieved in 2021:

  • Country  Education webpage - lists programs and supports available for country  students, parents, and employees
  • ICT  infrastructure upgrades in country schools (97% of schools ICT health check  completed; ICT upgrades complete in 66% of schools)
  • Country relief and  capacity program (additional 1,089 teaching days covered)
  • Pilots for telepractice in psychology (Far North and Eyre and Western regions).

Curriculum support and resources

Develop curriculum resources to support teachers in all learning areas from Reception to year 10.

Consultation with learning area associations, principal associations, and teacher reference groups to provide input and feedback into the resources.

The first round of resources were published in September 2021.

Digital capability

Every public school and preschool, teacher, child and student will have access to high-speed reliable and safe internet.

The opportunity for other government agencies and school sectors to leverage of this investment in connectivity across the state.

Improved Internet for Schools

The SWiFT connectivity program provides all schools and preschools, regardless of location, quality internet services with the capacity needed to meet modern education requirements.

As part of an $80 million partnership with Telstra, the rollout of high-speed internet services to 99% of our public preschools was completed in July 2021. Preschools now have access to the same high performance that were delivered to schools during 2020.

In readiness for the transition of year 7 to high school in 2022, over 130 secondary schools received bandwidth increases during 2021. This represented over 29Gbs in additional bandwidth capacity added to school networks.

The department continued the delivery of SWiFT Stage 2, a $50 million partnership with Telstra, throughout 2021. Stage 2 provides targeted ICT equipment, software and services to schools and preschools to maximise their new high-speed internet connections. This program of work was over 80% complete by December 2021 and scheduled for completion by mid‑2022.

Simplified sign on for Department for Education staff and government school students to education systems

EdPass

The delivery of the EdPass authentication solution to all schools and preschools was completed in November 2021, delivering a simplified, single user identity for staff and students to access ICT resources.

Work will continue throughout 2022 to drive adoption of the EdPass application portal and build the library of applications enabled for single sign‑on.

Early Learning Strategy 2021-2031

Develop an early learning strategy to support all young children to thrive and learn.

The Early Learning Strategy was released in June 2021, with key streams of focus on ‘growing learners together’ and ‘world-class preschools’.

The Office for the Early Years was established in October 2021 to provide a single point of leadership across the public sector to improve the proportion of children developmentally ‘on track’ when starting school, and to work with key agencies and organisations to ensure that the child screening development system is expanded.

Education Management System (EMS)

Provide better support for schools, staff, students, parents and guardians.

Better management of student enrolments and transitions through schooling within the public education sector.

Access to a world-class learning management system to support teaching and learning and provide access for parents and caregivers.

Implementation of a secure cloud-based school administration and finance system to simplify processes and improve control.

At the end of 2021, EMS had been implemented in 224 preschools and 8 primary schools. The preschools were provided with the School Administration, Student Management, Teacher Toolkit and Learning Management modules. Schools received additional features including EMS Finance and applications for digital communications and forms.

The EMS rollout will continue in 2022 including rollout of new digital services for parents and caregivers.

Entrepreneurial Learning Strategy

Young South Australians will develop the entrepreneurial skills, knowledge and attitudes that will create and contribute to the evolving global economy.

Banksia Park International High School, Seaton High School, Heathfield High School, Murray Bridge High School and Mount Gambier High School are the 5 specialist schools leading the Entrepreneurial Learning Strategy.

There were over 1,500 specialist enrolments in entrepreneurial programs and subjects across the 5 schools in 2021.

A conference held in May 2021 shared entrepreneurial thinking and learning skills with over 60 state schools.

The Entrepreneurial Specialist Schools have reported 22 alliances with students and teachers from South Australian secondary schools over 2020-2021.

Inclusive education

Support the learning growth and outcomes for the 1 in 4 students with functional needs.

The One in Four reform program was launched to establish a model of support to improve learning outcomes for children with functional needs.

A simpler, more user-friendly interim One Plan template was introduced.

Improvements to access Student Support Services were introduced including a new statewide Self-Regulation Service delivered by educators and occupational therapists to assist schools and preschools to help children understand their emotions and manage their response. A new complex care review panel has been established where children and students with very complex needs will receive coordinated support from the department and other agencies.

International Education Strategy 2019-2029

Increase teacher awareness and confidence to implement and embed intercultural understanding into curriculum delivery.

Increase student participation activities that facilitate intercultural understanding and international mindedness.

Increase school capacity to attract, welcome and support international students.

Maintain international student enrolment and support.

Professional learning resources were published in May 2021.

11 schools participated in round 1 of locally based international education student experience scholarships. The scholarship program included teacher professional learning workshops, AESAN youth forums and student experiences / student led actions to build students leadership skills and intercultural understandings.

A total of 1,311 students took part in the locally based international education experience.

A total of 153 students and 33 teachers from 15 scholarship and grant schools took part in ASEAN youth forums.

18 schools participated in round 1 of the internationalising schools grant program. The grant program helps schools to run activities that build intercultural capability and understanding. 10 aspiring schools each received up to $40,000. 8 mentor/lead schools received up to $20,000.

During 2021, the Growing Global Citizens professional leadership program has run 5 workshops with 28 participants in each.

Expanded delivery of Connect Programs in 2021, with 157 students who under normal circumstances would have studied in high schools across South Australia continuing their academic learning through virtual online classes.

Received more than 1,000 registrations for in excess of 300 hours of activity delivered during school holidays for international students who remained in South Australia during 2021.

Learning+

Year 6 and 8 students participate in online tutoring for mathematics.

500 year 6 students and 695 year 8 students received tutoring.

Employ tutors to deliver tutoring.

215 tutors in the Learning+ tutor pool.

Literacy and Numeracy

Effectively deliver the phonics screening check for year 1 students.

The Phonics Screening Check (PSC) was delivered for year 1 students in term 3, 2021, with a 4% increase in the number of year 1 students who scored at or above the expected achievement from 2020 to 2021.

Over 1,600 teachers and school leaders participated in PSC professional learning, with year 1 teachers provided with follow up support to assess and respond to PSC results.

Develop preschool guidebook resources in literacy and numeracy to support best- practice teaching.

The school and preschool literacy and numeracy guidebooks were updated with contemporary advice and released in digital format, making them more accessible.

The 2021 Literacy Summit was hosted online providing all department staff the opportunity to learn from the best and most current local, national and international literacy research and practice. Planning is underway to host the inaugural Numeracy Summit in 2022, to ensure that principals, preschool directors and numeracy leaders in sites can also learn from the best and most current numeracy research and practice.

A Preferred Provider List of external literacy and numeracy professional learning providers supports sites to access practitioners with a proven track record of success who have met rigorous quality assurance criteria.

Expand the reach and scope of the Thinking Maths professional learning program for teachers.

By the end of 2021, 256 department sites (50% of all sites) and 1,051 teachers have accessed 1 or more of the Thinking Maths (TM) suite of 6 programs (due to COVID restrictions numerous teachers, in particular, remote, country and participants with health risks undertook the professional learning via Teams).

Thinking Maths delivered 2 professional learning programs for Orbis, Mathematics 3-5 and Mathematics 7-9.

ACER evaluations and reports indicate that all programs have achieved the same positive levels of impact on teacher practice and engagement (over 90% have reported TM has changed the way they will teach Maths in the long term).

In 2021 TM sponsored the ARC Centre of Excellence for Mathematical & Statistical Frontiers (ACEMS) Maths Craft program to pilot a 3-day professional learning experience for TM graduates to support teachers to provide opportunities for mathematical exploration and intellectual stretch.

Build capacity of principals, directors and literacy leaders to lead world-class practice in preschools and schools.

Build capacity of teachers to provide world-class literacy teaching in schools and preschools.

The Literacy Guarantee Unit provides a coaching model in schools to improve literacy learning for all students. 5 additional coaches were recruited during the year giving a total of 23 coaches by the end of 2021. Coaches have supported 199 sites through direct coaching for teachers, including teaching of explicit phonics and interventions to support students with learning difficulties, including dyslexia; teacher resource development; and professional learning opportunities. Data is used to identify school needs and regular monitoring of impact ensures support is targeted.

A face-to-face conference with keynote speaker and workshops was held in April 2021 with over 400 attendees. Due to COVID restrictions the January conference was delivered online, supported by after-school webinars in term 1.

The Brightpath writing team reviewed and improved writing assessment and improvement strategies for all learners. Project officers worked alongside teachers in the moderation process to identify next teaching steps to accelerate improved learner achievement.

In 2021 the Brightpath team provided direct support to 213 schools. Project officers delivered 21 Brightpath workshops and 16 writing improvement masterclasses statewide in regional and metropolitan locations for teachers and leaders. There were 7 professional development sessions developed and delivered for portfolios and partnerships leaders.

Progressive Achievement Tests (PAT) are administered in term 3 with data used to help inform schools of improvement directions.

Project officers actively engaged with schools, partnerships and portfolios to provide professional learning on data analysis and its application to the classroom environment to accelerate learner achievement. The PAT officer hosted 92 professional learning sessions for teachers statewide in regional and metropolitan locations and 28 professional development sessions for portfolios and partnership leaders.

Develop and deliver programs and resources for English as an Additional Language or Dialect (EALD) educators, leaders and students.

In 2021, 22,024 EALD learners from 345 schools were supported through EALD funding.

Through the Learning English Achievement and Proficiency (LEAP) levels tool and associated professional learning, teachers of EALD students are equipped to program and plan teaching and learning to best meet the English language and literacy needs of their students. 36 EALD teachers participated in an EALD program induction in 2021, with LEAP professional learning being undertaken by 1,973 teachers.

For Aboriginal EALD students, the EALD Hub project is supporting enhanced teacher knowledge and practice, contributing to indicators of progress in student achievement.

In 2021, 2,585 educators registered with the online EALD Hub professional learning program, increasing the reach and accessibility of evidence-based teaching and learning advice, support and knowledge for EALD educators and leaders.

Operational support, including allocation of funding and teaching and learning advice was provided for the 17 sites delivering the Intensive English Language Program (IELP) for over 1,200 primary years students, and the 3 sites delivering the New Arrivals Program for over 300 secondary years students.

Music Education Strategy 2019-2029

To provide children and young people with access to high quality music education.

Round 4 of the Music Innovation Fund was completed in 2021, with $291,752 awarded to 49 applicants comprising 31 schools, 15 preschools and 3 non-government organisations. To date, a total of $1,027,761 has been allocated to 106 government schools, 37 preschools and 7 non-government organisations.

As part of the broader release of new Curriculum Resources in 2021, music education units of work (for years 5-8) were released in September 2021.

The Initial Teacher Education (ITE) deliverable was launched and completed, with around 50 undergraduate aspiring teachers from Flinders University and UniSA participating in music education workshops.

An online music education resource (Charanga Australia) package for sites with primary enrolment was launched in 2021. The package included a 2‑year online subscription, professional development (PD) workshops, an online webinar and $550 towards classroom instruments per site. Over 190 sites from across South Australia, including regional areas, registered and participated.

The second year of the PD project in collaboration with professional music associations was delivered to 62 educators in Foundation courses and 42 educators in the Intermediate/Continuing courses.

4 full-time music education network field officers continued to build and strengthen their networks, with an increased focus on regional upskilling workshops. Around 524 school and preschool educators were involved, and 77 PD sessions held in regional and metropolitan areas.

Orbis

School leaders participate in high-quality instructional leadership professional learning to enhance their leadership capability.

210 leaders graduated from the Instructional Leadership program.

Teachers participate in literacy, numeracy and curriculum professional learning programs to enhance effectiveness.

758 teachers graduated from Orbis programs.

Parent engagement

Engage parents and carers and communities to support and improve learning outcomes for children and students.

The Parent Engagement Strategy was released in December 2021 and seeks to place learning at the heart of parent and school relationships and outlines our plan for investment, advice and supports to achieve this outcome.

Reinvigorating the study of languages in SA schools

Quality teaching and learning support to language teachers and students to help increase the access, retention and completion of students studying languages.

Languages Professional Learning Program (LPLP)

The Languages Professional Learning Program (LPLP) provided language teachers with support for best practice teaching.

Approximately 150 languages teachers and instructors were selected to participate in the third and final round of the LPLP, which concluded at the end of 2021. The final round was delivered as a blended model including the online modules, face-to-face sessions and customised support in schools.

The LPLP learning modules will be available to department teachers on the online learning portal. Independent and Catholic sector employees and ethnic and community schools are also able to access some of the content through the LPLP website at no cost.

Languages Curriculum Development

The curriculum scope and sequence documents for languages were released in September 2021 in 6 languages: Japanese, Indonesian, Italian, French, German, and Spanish. Kaurna language resources are currently in development.

French Bilingual Binational Program (FBBP)

The program at Highgate School was expanded to year 5 in 2021. In 2022 it will be expanded to year 6, at which point the program will be fully implemented across each year level, with an expected enrolment capacity of 350 students in 2024.

Curriculum development was a focus for 2021, with a priority on year 7 curriculum in preparation for year 7 students commencing in the program at Unley High School in 2022.

Chinese Bilingual - Plympton International College

In 2021, the program commenced in the secondary years with a class of 26 students in year 7. Across reception to year 10, 172 students were enrolled in the bilingual program. In 2022, the Chinese bilingual program will be expanded to year 8 and will include 2 year 7 classes. The bilingual model in the secondary years offers 3 pathways:

  • Chinese  immersion program for students who have participated in the primary bilingual  program or with age-appropriate level of Chinese. This includes Humanities  and Social Studies through Chinese and English, as well as Chinese language.
  • Continuers  Chinese language.
  • Beginners  Chinese language.

In 2021, curriculum development continued to be a focus for the bilingual program in the secondary years.

Implementation of the International Baccalaureate Diploma Program in 4 new schools

The International Baccalaureate Diploma Program (IBDP) is regarded for its academic rigour and is recognised for encouraging both global and critical thinking and enabling students to become confident and independent learners. The IBDP extends and diversifies the language offerings and pathways available in South Australian government secondary schools.

Roma Mitchell Secondary College was formally accredited as an IB Diploma school in 2020, and commenced the IBDP in 2021, 1-year ahead of schedule. Aberfoyle Park High School, Norwood Morialta High School and Unley High School have also successfully completed official accreditation and will be teaching the IBDP in 2022.

School of Languages holiday programs - Let’s Talk!

Each April and July school holiday period, the School of Languages host a 2-day oral-intensive program for students enrolled in 7 SACE languages subjects. In 2021, a total of 232 students participated in the holiday program.

This program will continue in 2022.

School of Languages holiday programs - Languages Alive!

Each April, July and October school holiday period, the School of Languages host a 5-day program for primary school aged students to get a taster of learning languages. Sessions are held at West Croydon, as well as in regional areas.

An additional 6th day was added to each holiday program in 2021 to make up for cancellation of the program in 2020 due to COVID-19. A total of 474 students participated in 2021.

The program was well received by participants and has resulted in increased enquiries and enrolments for language programs.

The program will continue in 2022.

Scholarships

Scholarships for travel, domestic or international, were not offered in 2021 due to COVID-19.

School improvement model

100% adoption in schools of the relevant aspects of the School Improvement Model.

100% translation of the relevant aspects of the School Improvement Model into preschool settings.

All schools and preschools have implemented the Improvement Planning Cycle and have now entered their second 3-year cycle based on strategic evaluation of progress to date.

Student attendance

Improve attendance, in particular for priority cohorts.

Statewide implementation of the education family conferences for chronic non-attendance commenced in term 1, 2021. This is a new escalation pathway to support the department’s continuum of responses to improve attendance.

The new attendance at school procedure was released which outlines student attendance requirements for both at school and approved learning programs.

VET and pathways

More young people will consider skilled careers in vocational areas and trades, supporting skills shortages in priority industry areas.

Full implementation of the VET for School Students commences in 2022. 26 Flexible Industry Pathways (FIPs) have been approved by the South Australian Skills Commission to clearly articulate student pathways through school to further education and employment. From 2022, there will be 257 FIP programs across the state involving almost 4,000 students.

The Student Pathways website was launched in September 2021 to support students to explore their career options, build a CV and connect with employers for opportunities for work experience, school-based apprenticeships and traineeships and other career exploration activities. Over 700 students signed up to the website in 2021.

Connections with industry continue to grow, with 18 industry events run across the state, involving 332 employers and 75 school leaders, identifying 373 school-based apprenticeships and traineeships.

Workforce Strategy

Launch and commence implementation of actions under the Aboriginal Workforce Plan (Chapter 1).

Refer to Aboriginal Education Strategy 2019-2029 for summary of progress.

Develop the Educational Leaders & Teachers Workforce Plan (Chapter 2).

The Educational Leaders & Teachers Workforce Plan was designed in 2021 and is planned for launch in early 2022.

This plan addresses both immediate and emerging priorities for our system over the next 3 years:

  • strengthening  the supply of expert teachers and quality leaders
  • enhancing  support to build workforce capability
  • establishing  the conditions for the workforce to thrive long-term.

Year 7 to high school

Year 7 public school students will be taught in high school from term 1, 2022.

Schools are ready for the move of year 7 to high school from 2022. During term 4, 2021, high schools conducted transition visits to welcome new year 7 and year 8 students and invited new primary teachers moving to secondary positions to attend and meet with new students and existing high school staff.

Communication has been vital to ensuring families are ready for the move. The department has supported schools to prepare resources and materials for their families and school communities.

Division specific milestones are identified and delivered on time to support schools and families prepare for the move to high school.

The department has streamlined processes and provided schools with budget, workforce and student transition information earlier in the year than usual to better inform planning for 2022.

Implement workforce recruitment strategy targeting permanent primary school teachers to move to secondary schools.

870 permanent teachers were appointed into schools with secondary enrolments. 805 were existing department employees and 65 were external to the department, including from other jurisdictions and new graduates.

The workforce has access to professional learning programs to support and prepare for teaching in a secondary environment.

275 teachers undertook professional learning activities in core curriculum areas; 7-9 Literacy, 7-9 Maths, HASS 7-9, Science 7-9, English 7-9, Specialised Education and Understanding Adolescent Learners.

$2.45 million will be distributed to secondary schools in February 2022 to support mentoring programs for primary teachers moving to secondary roles.

Confirm the number of regional primary schools continuing to enrol year 7s in 2022 regional primary schools.

Year 7 exemptions were received from eligible regional primary schools. 33 students have been granted exemptions to remain in primary school for year 7 in 2022.

$1 million in approved funding packages to eligible regional primary schools will be distributed to schools in February 2022.

Corporate performance summary

  • Achieved White Ribbon reaccreditation for the department.
  • Transitioned the department’s induction program online, to provide more streamlined and cost-effective onboarding that is accessible to every new employee.
  • Established the Alcohol and Other Drugs Policy and Management Guideline to provide clarity around the department’s expectations and management of the use and abuse of alcohol and other drugs in the workplace.
  • Finalised a new Conflict of Interest Policy and designed an online training module to support employees and leaders understand what is expected of them and how to manage situations as they arise.
  • Updated the Merit Selection Procedure to streamline the framework providing guidance to support quality appointments and reduce unnecessary administrative burden.
  • Developed and implemented the Workplace Violence framework to provide easy access to all information and resources for leaders and employees impacted by workplace violence. Sites were provided with communication material to promote the department’s expectations for behaviour in our workplaces.

Employment opportunity programs

Program name

Performance

Traineeships & Graduates

148 trainees, including 118 school based trainees, commenced with the department from 1 January to 31 December 2021.

Of the 148 trainees:

  • 130 are new employees
  • 12 are  employed by a group training organisation
  • 6 are existing  employees.

Amy Levai Aboriginal teaching scholarship program

28 Aboriginal people were supported through the program in 2021. This includes:

  • 3 senior  secondary students
  • 15 people in  initial teacher education (7 were employed by the department in ancillary  roles while undertaking studies to become teachers)
  • 10 early  career teachers.

Agency performance management and development systems

Performance management and development system

Performance

The department’s approach is guided by the Performance and Development Policy and Guideline.

Employees and their managers are expected to engage in regular performance and development conversations, including bi-annual reviews.

Implementation is monitored via the Human Resource System (HRS) and employee surveys.

At 30 November 2021, 77% of all eligible employees had a performance and development review within the previous 6 months. This is an increase of 22% since December 2020.

Work health, safety and return to work programs

Program name

Performance

WHS Incident and Hazard Management System

During 2021, the WHS Directorate worked with ICT Projects to determine the business requirements for the department’s incident and hazard management system to inform the transition to a new technology platform. This system will replace the current reporting system (IRMS):

  • Phase 1 of the project, to be delivered early in  2022, will incorporate WHS Incident and Hazard reporting and management,  including investigation and corrective action capability.
  • Phase 2 of the project will encompass additional WHS  management system elements such as risk assessment, audit, safety inspections  and training.

Work Health and Safety Internal Audit

Work Health and Safety internal audits are a component of the WHS management system and are routinely conducted over a 3-year cycle. They are designed to align with the requirements of Australian Standard AS45001 (Safety Management), Australian Standard AS 19011 (Auditing Guidelines) and the requirements set out by the Office of the Commissioner for Public Sector Employment.

WHS internal audits consists of 4 main elements:

  1. Technical site  audits conducted by the WHS Senior Risk Consultant (Plant) for sites with  specific facilities
  2. Audit of WHS  responses from the Annual School Compliance Report (excluding Early Years  sites)
  3. Audit of Safety  Task Action Reporting (STAR) tasks assigned
  4. 88 sites (10%)  included in face-to-face WHS internal audit visits, conducted by trained WHS  unit auditors

A review of data obtained from the School Compliance Report, STAR, and audit verification results, was also conducted.

Part of the audit process includes improving key risk areas across the department. The WHS Unit assists sites to address identified risks.

Injury Management - Claims Case Management Program

The Claims Case Management Program is an end-to-end service delivery model which ensures every injured worker is allocated a dedicated claims manager and return to work coordinator.

The purpose of the program is to provide targeted and tailored case management support to minimise the impact of work-related injury and facilitate recovery and early return to work.

Key elements of the program include early intervention, return to work plans, regular case conferencing with treating doctors/healthcare providers and key milestone reviews.

Workplace injury claims

Current year

2020-21

Past year

2019-20

% Change
(+ / -)

Total new workplace injury claims

731

700

+4.4%

Fatalities

0

0

0.0%

Seriously injured workers*

0

1

-100.0%

Significant injuries (where lost time exceeds a working week, expressed as frequency rate per 1000 FTE)

11.08

11.00

+0.7%

*number of claimants assessed during the reporting period as having a whole person impairment of 30% or more under the Return to Work Act 2014 (Part 2 Division 5)

Work health and safety regulations**

Current year

2020-21

Past year

2019-20

% Change
(+ / -)

Number of notifiable incidents (Work Health and Safety Act 2012, Part 3)

118

91

+29.7%

Number of provisional improvement, improvement and prohibition notices (Work Health and Safety Act 2012 Sections 90, 191 and 195)

14

22

-36.4%

** The WHS Unit negotiated with SafeWork SA in 2021, to be informed of the issuance of any statutory notices to the department, which may be responsible for the increase between 2020 and 2021.

Return to work costs***

Current year 2020-21

Past year

2019-20

% Change
(+ / -)

Total gross workers compensation expenditure ($)

$21,104,150

$20,224,411

+4.3%

Income support payments – gross ($)

$10,367,881

$10,805,684

-4.1%

***before third party recovery

Note: the figure for 2019-20 income support payments above is revised due to an identified error in the prior report.

Data for previous years is available at: https://data.sa.gov.au/data/dataset/work-health-and-safety-and-return-to-work-performance-reporting-by-the-department-for-education

Executive employment in the agency

Executive classification

Number of executives

Chief Executive

1

SA Executive Services Level 1

67

SA Executive Services Level 2

13

Principal Band A-2

68

Principal Band A-3

150

Principal Band A-4

93

Principal Band A-5

97

Principal Band A-6

56

Principal Band A-7

32

Principal Band A-8

18

Principal Band A-9

29

Education and Children’s Services Act Section 121 Negotiated Conditions

238

Preschool Director Band A-2

14

Preschool Director Band A-3

50

Data for previous years is available at: https://data.sa.gov.au/data/dataset/executive-employment-in-the-department-for-education

The Office of the Commissioner for Public Sector Employment has a workforce information page that provides further information on the breakdown of executive gender, salary and tenure by agency.

Financial performance

Financial performance at a glance

The following is a brief summary of the overall financial position of the agency. The information is unaudited. Full audited financial statements for 2020-21 are attached to this report.

Our income – where it comes from

The total income received by the department and schools from controlled operations for the 2020-21 financial year was $3.9 billion, an increase of $319.4 million from the previous financial year.

Key factors contributing to the movement include:

  • Appropriations from the State Government increased by $329.8 million, which includes funding for capital projects and increased funding for public schools.
  • Revenue from the Australian Government also increased by $45.5 million, mainly relating to increases associated with the schools’ funding agreement totalling $36.4 million.
  • A $27.3 million reduction of sales of goods and services, primarily relating to lower student related fees and charges, including a reduction in revenue of $13.4 million for camps and excursions.
  • A $11.5 million reduction of grants including lower grants received by schools.
  • A $6.2 million reduction of investment income primarily relating to lower interest rates.
  • A $11.8 million reduction of other income including a PPP refinancing gain recognised in 2019-20.

Our expenditure – how our funds were spent

Total operating expenses of the department and schools for controlled activities, after adjusting for cash alignment payments to consolidated account, increased by $74.2 million to $3.672 billion compared with the previous financial year. This mostly relates to an increase in employee benefit related expenses of $67.5 million. This relates to a range of factors including increases in remuneration rates paid under enterprise bargaining agreements and awards as well as higher staffing levels, offset in part by the impact of the revaluation of employee entitlements.

Comprehensive result – changes in asset valuations

The comprehensive result reflects the impact of the revaluation of non-current assets which occurred in 2020-21. This resulted in an increase of $242.6 million to the revaluation surplus.

Summary of our assets – what we own

The value of assets for department and schools totalled $6.892 billion as at 30 June 2021, which represented an increase of $943.1 million compared with the previous financial year.

Cash and cash equivalents increased by $130.7 million from the previous financial year, mainly relating to additional deposits held by schools and to cover increased employee benefit liabilities and funding of capital works projects.

Property, plant and equipment increased by $811.9 million resulting primarily from additional capital expenditure on construction projects and the revaluation of assets, partly offset by depreciation expenses.

Summary of our liabilities – what we owe

The value of liabilities for the department and schools totalled $1.558 billion as at 30 June 2021; an increase of $272.3 million compared with the previous financial year.

Employee benefit liabilities and worker’s compensation provisions increased by $45.7 million from the 2019-20 financial year.

Payables increased by $63.0 million from the 2019-20 financial year.

Financial liabilities increased by $180.1 million mainly relating to the 2 new schools at Angle Vale and Aldinga, under a public, private, partnership agreement.

Materials and services charges

The materials and services charge set by each governing council is for materials and services used or consumed by individual students during the course of their study and shall reflect the actual cost of the materials and services provided.

For 2020, the prescribed amount as determined in accordance with the Education and Children’s Services Regulations 2020 was $244 for primary students and $322 for secondary students. Governing councils are able to poll their school communities to seek majority support to charge an amount greater than the prescribed amount as well as including specific subject charges where applicable.

For the 2020 school year, the actual amount recorded by schools for material and services charges was $71.1 million.

Statement of Comprehensive Income

2020-21 Budget

$000s

2020-21 Actual

$000s

Variation

$000s

Past year

2019-20 Actual

$000s

Total Income

3 998 713

3 919 523

(79 190)

3 600 167

Total Expenses

4 037 468

3 783 858

253 610

3 607 483

Net Result

(38 755)

135 665

174 420

(7 316)

Total Comprehensive Result

(38 755)

378 220

416 975

(4 242)

Statement of Financial Position

2020-21 Budget

$000s

2020-21 Actual

$000s

Variation

$000s

Past year

2019-20 Actual

$000s

Current assets

967 566

1 233 090

265 524

1 096 405

Non-current assets

5 473 115

5 658 990

185 875

4 852 535

Total assets

6 440 681

6 892 080

451 399

5 948 940

Current liabilities

500 653

483 926

(16 727)

414 323

Non-current liabilities

1 022 893

1 074 044

51 151

871 334

Total liabilities

1 523 546

1 557 970

34 424

1 285 657

Net assets

4 917 135

5 334 110

416 975

4 663 283

Equity

4 917 135

5 334 110

416 975

4 663 283

Consultants disclosure

The following is a summary of external consultants that have been engaged by the agency, the nature of work undertaken, and the actual payments made for the work undertaken during the financial year.

Consultancies with a contract value below $10,000 each

Consultancies

Purpose

$ Actual payment

All consultancies below $10,000 each - combined

Various

$9,900

Consultancies with a contract value above $10,000 each

Consultancies

Purpose

$ Actual payment

Advisian Pty Ltd

Review the pricing for reviewable services for the education works schools (Public Private Partnership) project.

$24,654

Apis Group Pty Ltd

To support the development of the design of a function specification and budget estimate for the establishment of an information exchange platform/service that enables education systems to securely search for, exchange and retrieve records for students leaving a school system and enrolling in another. This work is part of a national project commissioned in response to the Royal Commission into Institutional Responses to Child Sexual Abuse recommendation that the Interstate Student Data Transfer Note and Protocol be reviewed.

$46,172

Aurecon Australasia Pty Ltd

Develop a full business case for the establishment of a new high school on Norwood Morialta High School’s middle school campus in Rostrevor, which will be vacated at the end of 2021.

$304,830

Aurecon Australasia Pty Ltd (2019-20)

Undertake a review of the department’s policies and procedures against the Department for Infrastructure and Transport’s strategic asset management framework for an informed development of the department’s framework.

$60,671

BDO Advisory

Analyse and provide a cost assessment of the potential divestment of the Bookmark Library Automation service.

$22,800

BDO Advisory

Review the effectiveness of current controls to manage the risk of workplace violence using the Framework for Workplace Violence.

$27,398

Brown Falconer Group Pty Ltd

Conduct Golden Grove High School planning study and provide a master plan to identify key projects to accommodate the high school’s vision to provide personalised, collaborative spaces for high quality learning.

$22,100

DJMIR Advisory Services

Assess community need for a child care facility in Parndana, providing recommendations on an appropriate model of service delivery with a draft business plan and indicative budget.

$10,300

Experience Matters

Identify suitable surveys platform to inform the acquisition planning process.

$30,000

Levant Consulting

Provide advice and expertise to the People and Culture executive as part of its divisional operating model review.

$40,554

McKinsey Pacific Rim Inc

Conduct a post-implementation review of the school improvement model and confirm future priorities for accelerating improvement to student learning outcomes.

$496,000

Outside-In Group

Provide service planning for Flinders Park Office, Student Support Services.

$22,613

PricewaterhouseCoopers

Undertake a review of the year 7 to high school governance processes associated with funding impacts.

$30,338

PricewaterhouseCoopers

Undertake a Year 7 to High School Project Assurance Review.

$54,527

PricewaterhouseCoopers

Provide lead advisory services for the Payroll Systems and Operating Model Analysis (Valeo Review) to analyse the options for a departmental payroll solution.

$176,763

PricewaterhouseCoopers Indigenous

Undertake a review of the Aboriginal Education Strategy 2019-2029.

$91,951

Rawtec Pty Ltd

Undertake Waste & Recycling Procurement Strategy and Tender Development.

$50,215

Sherylee Dawe

Review and revise family day care service philosophy including an implementation roadmap.

$19,920

Social Ventures Australia Ltd

Establish an evaluation of the Learning+ pilot program to inform future decision making.

$59,450

South Australian Aboriginal Education and Training Consultative Council

Undertake a consultative process to test the development of the workforce initiatives outlined for achievement in the Aboriginal Education Strategy 2019-2029.

$50,000

Telethon Kids Institute

Review the Inclusive Preschool Program’s and Universal Access funded Aboriginal Children with Hearing Impairment Support Program.

$32,135

Telethon Kids Institute

Undertake a review of best practice for Learning Together @ Home and Learning Together programs for program logic models.

This consultancy commenced in 2019-20 and continued into 2020-21.

$12,235

The Australian Council for Educational Research Ltd (ACER)

Conduct an evaluation of the Australian Science & Mathematics School’s Centre for Professional Learning to identify opportunities to strengthen the program to become a knowledge-leader in Australia.

$22,068

The Australian Council for Educational Research Ltd (ACER)

Provide Orbis with an evaluation framework, program logic refinement, monitoring, and evaluation plan development.

$38,814

Thornhall Pty Ltd

Design and develop the ‘Perspective Guide’ and facilitate pilot workshop at a Mt Gambier site.

$11,900

University of Queensland

Undertake a review of suspension, exclusion and expulsion arrangements in South Australian government schools and provide recommendations about systemic arrangements and processes that would be of benefit to our schools and teachers, families, and students.

This consultancy commenced in 2019-20 and continued into 2020-21.

$106,932

University of South Australia

Provide expert advice on a framework tool for delivering Chinese language in schools.

$46,151

 

Total

$1,921,391

Data for previous years is available at: https://data.sa.gov.au/data/dataset/consultants-engaged-by-the-department-for-education

See also the Consolidated Financial Report of the Department of Treasury and Finance for total value of consultancy contracts across the South Australian Public Sector.

Contractors disclosure

The following is a summary of external contractors that have been engaged by the agency, the nature of work undertaken, and the actual payments made for work undertaken during the financial year.

Contractors with a contract value below $10,000

Contractors

Purpose

$ Actual payment

All contractors below $10,000 each - combined

Various

$1,814,598.10

Contractors with a contract value above $10,000 each

Contractors

Purpose

$ Actual payment

3NA Pty Ltd

Professional services for departmental initiatives (Report Migration)

$42,160.00

ABC Multilingual Pty Ltd

Translation and interpreting services

$108,222.79

ACARA - Australian Curriculum, Assessment and Reporting Authority

Professional services to support delivery of National Assessment Program Literacy and Numeracy (NAPLAN)

$15,737.42

ACER

Professional services for departmental initiatives (Assessment Review)

$129,929.00

ACER

Professional services for departmental initiatives (SA Aboriginal Contexts in Science Initiative Evaluation)

$28,059.09

Achieve Business Services

Professional services for departmental initiatives (Training and Assessment Strategy for New Qualifications)

$10,260.00

AG Security Group

Professional services for departmental initiatives (Schools Security Program)

$184,130.00

Aim to Succeed Tutoring

Professional tuition services for School Retention Program

$62,920.00

Aktis Performance Management

Professional services to assist with recruitment

$22,852.50

ASC Training & Development Pty Ltd

Professional services for vocational education and training

$50,312.50

Assessment Squared Pty Ltd

Professional services for departmental initiatives (School retention mentoring program)

$21,785.00

Attorney General's Department

Debt recovery services for salary overpayments and general debtors

$546,000.00

Aurecon Australasia Pty Ltd

Professional services for strategic asset management

$299,463.20

Auslan Services Pty Limited

Translation and interpreting services

$108,596.26

B&H Australia Pty Ltd

Professional audio visual (AV) support services

$209,821.00

Baptist Care (SA) Inc

Professional services for departmental initiatives (School retention mentoring program)

$240,578.79

Barber Consulting

Professional services to support parent engagement

$23,150.00

Barkuma Inc

Professional services in disability support

$300,000.00

BDO Advisory (SA) Pty Ltd

Professional services for departmental initiatives (User Persona Creation)

$24,790.00

BDO Advisory (SA) Pty Ltd

Professional services for departmental initiatives (Outline business case for potential future transport services option)

$24,446.26

BDO Advisory (SA) Pty Ltd

Professional services for departmental initiatives (Obligations and High Value Contract Review)

$16,500.00

BDO Advisory (SA) Pty Ltd

Professional services for departmental initiatives (Asset and Facility Services - Review of open jobs)

$21,900.38

Benestar Group Pty Ltd

Psychological First Aid leadership program

$10,500.00

Bob May Workplace Emergency

Professional services to deliver fire warden training

$11,720.46

Broadtec Solutions Pty Ltd

Professional services for ICT infrastructure in schools

$20,824.00

Broadtec Solutions Pty Ltd

Professional services for ICT communication installation and maintenance

$271,685.54

Bronwyn Custance Education

Professional services for departmental initiatives (LEAP strategies, planning, support, and training)

$33,155.00

Cablelink Communications

Professional services for ICT infrastructure in schools

$14,349.00

Calvary Kindergarten

Professional services for departmental initiatives (Preschool Support Program Funding)

$19,234.32

Carclew Youth Arts Centre Inc

Professional services for departmental initiatives (Effective Arts Learning Project)

$193,000.00

Carolyn Lloyd

Professional services for departmental initiatives (International Business and Policy & Quality Teams Review)

$10,000.00

Catherine Taylor

Professional audit and risk services

$10,838.83

CC Solutions WA Pty Ltd

Professional services for departmental initiatives (Leadership development)

$70,838.73

Centacare Catholic Family Services

National School Chaplaincy Program annual funding

$467,460.00

Chris Tan Consulting Pty Ltd

Professional services to assist with recruitment

$10,000.00

Cindy McGarry

Professional services for departmental initiatives (Leader Advisor Program)

$16,087.50

Civica Education Pty Limited

Professional services for the Education Management System (EMS) project

$7,374,570.94

Communication Republic

Translation and interpreting services

$60,055.00

Complete Security Integration

Professional services for departmental initiatives (Schools Security Program)

$30,940.00

Complete Tutoring Solutions

Professional tuition services for School Retention Program

$75,707.50

Computers Now Pty Ltd

Professional ICT audit services

$91,501.64

Comunet Unit Trust

Professional services for departmental initiatives (Preschool Upgrade Project)

$20,076.40

Comunet Unit Trust

Professional services for departmental initiatives (Requesting Services)

$10,428.00

Comunet Unit Trust

Professional services for departmental initiatives (Browser Compatibility)

$26,220.00

Comunet Unit Trust

Professional services for departmental initiatives (RTO Preferred Provider Register)

$15,949.50

Concordia Kindergarten Inc

Professional services for departmental initiatives (Preschool Support Program Funding)

$14,953.79

Connected Self Pty Ltd

Professional services for departmental initiatives (School retention mentoring program)

$416,209.95

Contracting Site Solutions Pty Ltd

Professional services for ICT communication installation and maintenance

$24,225.00

CulturAlchemy Pty Ltd

Professional services for departmental initiatives (Culture Program)

$17,000.00

CulturAlchemy Pty Ltd

Professional services to support departmental workshops and events (Meetings, Workshop Design, and Coordination)

$10,500.00

CyberCX Pty Ltd

Professional audit and risk services

$43,325.00

Dansie's Head To Toe Pty Ltd

Psychological assessment services

$43,572.73

Data 3 Ltd

Professional services for ICT software license management

$17,576.20

Datacom Systems (AU) Pty Ltd

Professional services to support ICT delivery (Google Tenancy Project)

$11,875.00

DataPeaks

Professional services to support ICT delivery (Solution Architecture)

$23,437.50

Davies Stewart Recruitment

Labour resources

$35,143.94

Deaf Services Limited

Translation and interpreting services

$22,740.00

Deloitte Risk Advisory Pty Ltd

Professional audit and risk services

$28,000.00

DemocracyCo Unit Trust

Professional services to support workforce and system development

$12,860.00

Department for Infrastructure and Transport - Building Management

Cleaning and maintenance services

$13,346.50

DFP Recruitment Services

Labour resources

$100,045.42

DK Psychology

Psychological assessment services

$29,489.16

DXC Technology Australia

Professional services for departmental initiatives (International Students Project)

$852,152.24

DXC Technology Australia

Professional services for departmental initiatives (CFU and IMD)

$378,135.00

DXC Technology Australia

Professional services for departmental initiatives (CR Additional Support)

$15,660.00

DXC Technology Australia

Professional services for departmental initiatives (CaFS Enhancement)

$33,930.00

EBMS Pty Ltd

Professional services for departmental initiatives (eBMS Platform Configuration)

$24,274.00

Edge Recruitment

Labour resources

$729,405.68

EGM Recruitment Pty Ltd

Professional services to assist with recruitment

$11,479.44

Emotous Pty Ltd

Professional services for departmental initiatives (Leader Wellbeing)

$12,085.00

Empired Ltd

Professional services for departmental initiatives (Go-Fast project)

$36,900.00

Empired Ltd

Professional services for departmental initiatives (Site Engagement and Development Information System)

$57,772.03

Enable Professional Services

Professional services for ICT infrustructrure (ICT Case/Service Management System)

$214,205.00

Ernst & Young

Professional services for departmental initiatives (Small schools and Preschools Finance Model)

$44,400.00

Ernst & Young

Professional services for departmental initiatives (Current and Future State Service Delivery Model)

$103,600.00

Ernst & Young

Professional services for departmental initiatives (Projections Project)

$93,375.00

Ernst & Young

Professional services for departmental initiatives (Universal Child Development Screening Program)

$25,000.00

Ernst & Young

Professional services for departmental initiatives (Monthly Reporting for Disability Funding)

$30,000.00

Ernst & Young

Professional services for departmental initiatives (Funding Process)

$28,500.00

Escient Pty Ltd

Professional services for ICT infrastructure (Identity Management Solution)

$21,600.00

Expose Data Pty Ltd

Professional services for departmental initiatives (Enterprise Data Warehouse Discovery and Analysis)

$318,181.18

Flinders University

Professional services for departmental initiatives (Hearing Screening)

$72,085.90

Fujifilm Data Management

Professional services to support delivery of National Assessment Program Literacy and Numeracy (NAPLAN)

$1,007,565.55

Fuller

Social media consultancy and video production

$10,450.00

Galpins Accountants, Auditors and Business Consultants

Professional audit and risk services

$18,900.00

Go Live Australia Pty Ltd

Professional services to support departmental workshops and events (Simulcast)

$32,610.00

Gregory Berry

Professional audit and risk services

$11,799.69

Harrison McMillan Pty Ltd

Professional recruitment and advertising services

$140,575.38

Hays Specialist Recruitment

Labour resources

$7,332,381.40

Healthcare Redesign

Professional services for departmental initiatives (Special Options Project)

$15,000.00

Hoban Recruitment Pty Ltd

Labour resources

$670,628.15

Hoops 4 Life

Professional services for departmental initiatives (School retention mentoring program)

$16,300.00

Hudson Global Resources (Aust) Pty Ltd

Labour resources

$555,963.84

Ialign Pty Ltd

Professional services for departmental initiatives (Hogan Flash Reports & Ialign Custom Reports)

$20,151.45

Ian Carswell

Professional tuition services for School Retention Program

$16,070.46

I'm Possible Academy IPA

Professional tuition services for School Retention Program

$16,920.00

IMC Information Multimedia Com

Professional services to support workforce and system development

$37,429.00

Incompro Aboriginal Association Inc

Professional services for departmental initiatives (School retention mentoring program)

$237,004.45

Insync Solutions Pty Ltd

Professional services for departmental initiatives (EdPass)

$547,250.00

Interpreting And Translating

Translation and interpreting services

$37,317.35

Invalue Consulting

Professional services to support online professional learning

$11,812.50

Iocane Pty Ltd

Professional services for ICT infrastructure in schools

$23,500.00

Jade-Thelda Cleasby

Translation and interpreting services

$72,960.00

John P Malcolm

Professional assessment services

$57,500.00

JPE Design Studio Pty Ltd

Professional services for departmental initiatives (Site Feasibility Project)

$27,835.00

K Welsh & Co Pty Ltd

Professional financial administration services to support Wiltja Residential Program

$11,248.00

Kidsafe SA Inc

Playground safety inspections and workforce training

$149,999.96

Kincentric

Professional services for departmental initiatives (Survey Deployment)

$200,600.00

KPMG

Professional services for the Education Management System (EMS) project

$151,311.90

KPP Ventures Pty Ltd

Labour resources

$507,687.99

Kristy-Lyn Sinkovic

Professional services to support delivery of National Assessment Program Literacy and Numeracy (NAPLAN)

$11,142.64

Labs 'N Life Inc

Labs 'n Life program

$38,158.10

Lighthouse Youth Projects

Professional services for departmental initiatives (School retention mentoring program)

$21,600.00

Loop Software Pty Ltd

Professional services for ICT infrastructure (DayMap Custom Solution)

$23,400.00

Loxton Waikerie District Council

Professional services for departmental initiatives (Works on CIT Pipeline)

$23,500.00

Lumination Pty Ltd

Professional services for departmental initiatives (STEM Central)

$229,995.00

Lumination Pty Ltd

Professional services for departmental initiatives (Learning Design Lead Services)

$29,999.00

Lumination Pty Ltd

Professional services for departmental initiatives (Augmented Reality Communication Piece)

$29,999.00

Madfox Brand & Creative

Professional services for departmental initiatives (School Back-up Resources)

$15,000.00

Make Learning Better

Professional services for departmental initiatives (Leader Advisor Program)

$17,887.50

Manpower Services Aust Pty Ltd

Labour resources

$602,014.27

Map Instructional Design

Consulting services (registered training organisation compliance)

$12,600.00

Matthew Nairn

Psychological assessment services

$62,146.39

Maureen Hegarty

Science, Technology, Engineering and Mathematics (STEM) program

$39,500.00

Maxima Group Training

Labour resources

$19,132.13

MEGT (Australia) Ltd

Labour resources

$158,866.14

MIMP Computer Cable Pty Ltd

Professional services for ICT infrastructure in schools

$55,469.09

Mission Australia

Professional services for departmental initiatives (School retention mentoring program)

$92,368.05

Modis Staffing Pty Ltd

Labour resources

$94,056.16

My Psychologist Frances

Psychological assessment services

$39,954.00

NEC Australia Pty Ltd

Professional services to support ICT delivery (McAfee Web Gateway Project)

$20,927.51

NEC Australia Pty Ltd

Professional services to support ICT delivery (Switch Upgrades)

$34,643.48

NEC Australia Pty Ltd

Professional services to support ICT delivery (Corporate Site Upgrades)

$16,410.46

NEC Australia Pty Ltd

Professional services to support ICT delivery (ISDN to SIP Migrations)

$12,048.50

NEC IT Services Aust Pty Ltd

Professional services for ICT infrastructure (Backup & Maintenance)

$52,272.89

Nicholas Kingsley

Professional services to support delivery of National Assessment Program Literacy and Numeracy (NAPLAN)

$11,532.70

Novita Children's Services

Psychological assessment services

$71,974.26

Nuago Pty Ltd

Professional ICT audit services

$173,844.28

Nutshell Systems Pty Ltd

Professional services for departmental initiatives (Enterprise Data Warehouse Discovery and Analysis)

$61,165.00

Objective Corporation Ltd

Professional services to upgrade DE Objective ECM

$12,438.20

ONCALL Language Services Pty Ltd

Translation and interpreting services

$19,963.38

Orbus Software

Professional services to support ICT delivery (iServer365 configuration and implementation)

$16,700.00

Our Lady of The Visitation School

Professional services for departmental initiatives (Preschool Support Services)

$10,554.32

OutsideIn Group

Professional services for educator assessments

$300,546.25

Oxford University Innovation

Professional services for departmental initiatives (Advisory Panel)

$32,566.75

Pairwise Pty Ltd

Professional services for learning improvement

$121,903.65

Pathways CBS Pty Ltd

Professional services to support delivery of National Assessment Program Literacy and Numeracy (NAPLAN)

$55,230.00

Paxus Australia Pty Ltd

Labour resources

$739,913.20

PEER

Professional services for vocational education and training

$31,680.00

Peoplebank Australia Ltd

Labour resources

$817,298.29

Pernix Pty Ltd

Professional services for the Education Management System (EMS) project

$641,725.00

Peter Heydrich

Professional services to support delivery of National Assessment Program Literacy and Numeracy (NAPLAN)

$10,597.35

Phoenix Australia Centre for Posttraumatic Mental Health

Psychological First Aid Training

$15,454.55

Pop Education Pty Ltd

Professional services for departmental initiatives (New Business Ventures Skill Set)

$17,280.00

PricewaterhouseCoopers

Professional services for departmental initiatives (VET Policy Progress Bill)

$124,305.00

PricewaterhouseCoopers

Professional services for departmental initiatives (Single Touch Payroll)

$15,417.50

PricewaterhouseCoopers

Professional services for departmental initiatives

$43,800.00

PricewaterhouseCoopers Indigenous Consulting Pty Ltd

Professional services for departmental initiatives (Policy Engagement)

$29,682.00

Psychology SA

Psychological assessment services

$41,644.54

Pushing Performance Pty Ltd

Professional services for departmental initiatives (Thursday Academy & Block Week)

$73,160.00

Randstad Pty Ltd

Labour resources

$2,054,933.08

Recruitment Solutions

Professional services to assist with recruitment

$77,637.67

Relationships Australia

Care Leaver Discussion and Case Management programs

$10,494.00

Remcast Pty Ltd T/AS

Labour resources

$33,600.00

Riverland Data & Security

Professional services for ICT communication installation and maintenance

$33,751.82

Royal SA Deaf Society Inc

Translation and interpreting services

$63,285.00

Royal Zoological Society of SA

Professional services for vocational education and training

$13,600.00

SA E & I Services Pty Ltd

Professional services for ICT communication installation and maintenance

$41,800.00

Sammy D Foundation

Professional services for departmental initiatives (School retention mentoring program)

$102,212.50

Sandra Mauger

Professional services to support parent engagement

$11,008.92

Sarre Consulting Trust

Professional services for departmental initiatives (Improving Outcomes for Children with Functional Needs Project)

$18,000.00

Schools Industry Partnership

Professional services for departmental initiatives (Power User Access)

$10,000.00

Schools Ministry Group

National School Chaplaincy Program annual funding

$6,083,810.28

Seven Zero One Pty Ltd

Professional services for ICT communication installation and maintenance

$64,580.25

Simfoni Analytics Ltd

Professional services for departmental initiatives (Procurement Analytics)

$57,275.00

Soji Pty Ltd

Professional services to support departmental workshops and events (Intensive School-based Staff Workshop)

$18,538.64

Soji Pty Ltd

Professional services to support departmental workshops and events (Organisational Development)

$17,586.36

Squiz Australia Pty Ltd

Professional services for departmental initiatives (VET Portal Interface)

$28,687.50

Squiz Australia Pty Ltd

Professional services for departmental initiatives (OKTA Basic Support Pack)

$10,000.00

Squiz Australia Pty Ltd

Professional services for departmental initiatives (UX Discovery Phase)

$25,000.00

Squiz Australia Pty Ltd

Professional services for departmental initiatives (VET Service Pack Project)

$126,791.67

St Joseph's School - Ottoway

Professional services for departmental initiatives (Preschool Support Program Funding)

$25,522.56

St Martin's Kindergarten - Mt Gambier

Professional services for departmental initiatives (Preschool Support Program Funding)

$12,133.80

Studio Band Nominess Pty Ltd

Professional services for departmental initiatives (Strategy, Concept and Execution for New Schools)

$29,350.00

Switch Education Recruitment

Professional services for departmental initiatives (Future Leaders program)

$24,877.63

TAFE SA

Professional services for vocational education and training

$66,939.05

Talent International (SA) Pty Ltd

Labour resources

$2,446,056.27

Taylored Strategy Pty Ltd

Professional services for departmental initiatives (Year 7 to High School Workforce Stream)

$13,300.00

Taysols Pty Ltd

Professional services for departmental initiatives (Financial Consolidation Board Project)

$62,496.75

Telethon Kids Institute

Professional services for departmental initiatives (validating wellbeing and engagement tools)

$28,600.00

Telstra Corporation Ltd

Professional services to support ICT delivery (ICT and telecommunication expenses)

$384,351.52

Terry Sizer

Professional services for departmental initiatives (Leader Advisor Program)

$15,844.00

The Benevolent Society

Professional assessment services

$28,000.00

The Deaf Society

Translation and interpreting services

$15,870.00

The Learning Future Pty Ltd

Professional services for departmental initiatives (Governing Council Forum)

$15,875.00

Thomas More College

Professional services for departmental initiatives (Curriculum development)

$84,450.86

Thompson Organisations

Professional services for departmental initiatives (Executive Services Review)

$10,000.00

Thomson Reuters (Professional) Australia Limited

Professional services for departmental initiatives (E-Recruitment Solutions)

$33,775.00

Tjindu Foundation Ltd

Professional services for departmental initiatives (Aboriginal AFL Academy)

$68,181.82

Translation Consultants

Translation and interpreting services

$20,215.72

Trent Kelly Turf Services Pty Ltd

Grounds Maintenance Services

$11,695.00

Tribal Campus Pty Ltd

Professional services for ICT infrustructrure (ICT Case/Service Management System)

$12,839.64

Trisan Australia Pty Ltd

Professional services for departmental initiatives (Electrical Testing)

$13,440.00

Turner & Townsend Pty Ltd

Professional services for departmental initiatives (Procurement Strategy Development)

$48,320.00

Turner Townsend Thinc Pty Ltd

Professional services for departmental initiatives (Procurement Strategy Development)

$33,947.00

Uniting Country SA Pty Ltd

National School Chaplaincy Program annual funding

$224,604.00

University of Adelaide

Professional services for departmental initiatives (Brightpath Writing Improvement Program)

$16,363.65

University of Melbourne

Professional services for departmental initiatives (Student Forum)

$46,095.00

USG Education Services Pty Ltd

Professional ICT audit services

$64,441.00

Valcorp Australia Pty Ltd

Asset Valuation

$21,900.00

Whitelion Youth Agency Ltd

Professional services for departmental initiatives (School retention mentoring program)

$260,785.97

WJ Leadership

Professional services for departmental initiatives (Leader Advisor Program)

$10,612.50

Yaraforce Pty Ltd

Professional services for ICT communication installation and maintenance

$22,525.00

Year 13 Pty Ltd

Professional services for departmental initiatives (Industry Specific Micro Events)

$44,235.00

Yorke Communications

Professional services for ICT communication installation and maintenance

$36,600.75

Your Dream Inc

National School Chaplaincy Program annual funding

$33,180.00

ZED Management Consulting

Professional services to support delivery of National Assessment Program Literacy and Numeracy (NAPLAN)

$77,560.53

Zion Pre-School Centre

Professional services for departmental initiatives (Preschool Support Program Funding)

$14,091.34

 

Total

$45,787,704.86

Data for previous years is available at: https://data.sa.gov.au/data/dataset/contractors-reporting-by-the-department-for-education

The details of South Australian Government-awarded contracts for goods, services, and works are displayed on the SA Tenders and Contracts website. View the agency list of contracts.

The website also provides details of across government contracts.

Risk management

Risk and audit at a glance

The Audit and Risk Committee (ARC) provides independent advice to the Chief Executive and the Senior Executive Group on the department’s risk, control and compliance framework, and its external accountability responsibilities.

The ARC comprises 5 members of senior management and 3 independent external members. Representatives of the Auditor-General's Department attend as observers. The committee met on 5 occasions during 2021.

During 2021, the ARC has focused on the following matters:

  • Corporate governance and risk management frameworks
  • COVID-19 response plans and measures introduced to manage the pandemic event
  • External accountabilities and financial legislative compliance
  • Internal audit coverage and review of significant issues identified in audit reports and actions taken.
  • External audit oversight of implementation and actions taken to address issues raised in Auditor General’s audit reports.

Fraud detected in the agency

Category/nature of fraud

Number of instances

Maladministration/mismanagement

5

Misconduct

4

Corruption

1

NB: Fraud reported includes actual and reasonably suspected incidents of fraud.

Strategies implemented to control and prevent fraud

The Department for Education is committed to maintaining a working environment free of fraud and corrupt behaviour and prompts this position through the department’s fraud and corruption control policy and framework. The policy and framework articulates the department's prevention, detection and response strategies and provides the processes for managing suspected and/or actual fraud or corruption.

Fraud control risks are reviewed and assessed annually to ensure that processes are in place to adequately manage potential fraud risks.

Any instances of misconduct are treated seriously by the department, and where these occur, prompt action is taken to ensure that they are thoroughly investigated and that those responsible are held to account.

Data for previous years is available at: https://data.sa.gov.au/data/dataset/fraud-detected-in-the-department-for-education

Public interest disclosure

Number of occasions on which public interest information has been disclosed to a responsible officer of the agency under the Public Interest Disclosure Act 2018:

2

Data for previous years is available at: https://data.sa.gov.au/data/dataset/public-interest-disclosure-for-the-department-for-education

Note: Disclosure of public interest information was previously reported under the Whistleblowers Protection Act 1993 and repealed by the Public Interest Disclosure Act 2018 on 1/7/2019.

Reporting required under any other act or regulation

Reporting required under the Carers’ Recognition Act 2005

The Department for Education supports carers who are employees and students.

Awareness: There is system to ensure all management, staff, and volunteers, parents and students have an understanding of the Act and Carers Charter.

Consultation: There is a system to ensure consultation with carers, or persons or bodies that represent carers, in the development and review of human resource department plans, policies, procedures and practice.

Practice: There is a system to ensure the principles of the Carers Charter are reflected in human resource department practices.

Public complaints

Number of public complaints managed by Customer Feedback about schools and preschools

Complaint categories

Sub-categories

Example

Number of Complaints

2021

Professional behaviour

Staff attitude

Failure to demonstrate values such as empathy, respect, fairness, courtesy, extra mile; cultural competency

184

Professional behaviour

Staff competency

Failure to action service request; poorly informed decisions; incorrect or incomplete service provided

208

Professional behaviour

Staff knowledge

Lack of service specific knowledge; incomplete or out-of-date knowledge

14

Communication

Communication quality

Inadequate, delayed or absent communication with customer

152

Communication

Confidentiality

Customer’s confidentiality or privacy not respected; information shared incorrectly

12

Service delivery

Systems/technology

System offline; inaccessible to customer; incorrect result/information provided; poor system design

6

Service delivery

Access to services

Service difficult to find; location poor; facilities/ environment poor standard; not accessible to customers with disabilities

36

Service delivery

Process

Processing error; incorrect process used; delay in processing application; process not customer responsive

29

Policy

Policy application

Incorrect policy interpretation; incorrect policy applied; conflicting policy advice given

75

Policy

Policy content

Policy content difficult to understand; policy unreasonable or disadvantages customer

18

Service quality

Information

Incorrect, incomplete, out dated or inadequate information; not fit for purpose

4

Service quality

Access to information

Information difficult to understand, hard to find or difficult to use; not plain English

5

Service quality

Timeliness

Lack of staff punctuality; excessive waiting times (outside of service standard); timelines not met

3

Service quality

Safety

Maintenance; personal or family safety; duty of care not shown; poor security service/ premises; poor cleanliness

86

Service quality

Service responsiveness

Service design doesn’t meet customer needs; poor service fit with customer expectations

27

No case to answer

No case to answer

Third party; customer misunderstanding; redirected to another agency; insufficient information to investigate

149

   

Total

1008

Additional Metrics

Total

Number of positive feedback comments

35

Number of negative feedback comments

313

Total number of feedback comments*

348

% complaints resolved within policy timeframes

95.78

*Feedback received about the department and schools/preschools

Data for previous years is available at: https://data.sa.gov.au/data/dataset/public-complaints-received-by-the-department-for-education

Service Improvements

Service improvements (individual site as well as system wide improvements) resulting from complaints and feedback managed by Customer Feedback:

  • A school implemented alternative areas for student pick-up and drop-off to help mitigate safety concerns arising due to COVID restrictions and the ability for parents to socially distance at school gates. Safety reviews were also undertaken regarding double parking of cars and creating traffic safety concerns at the front of the school.
  • A school commitment to improving their communications regarding enrolment decisions to parents, following a complaint raised about timeliness.
  • A school undertook to improve its process in managing communication to parents with shared custody arrangements, to ensure both parents receive up-to-date information relating to their child’s education. This followed a complaint about only 1 parent receiving information.
  • Further staff training undertaken in a school to expand on the level of support for students with complex needs, following a complaint regarding the support provided to specific individual students.
  • Feedback given by a parent during the course of her complaint was forwarded to the area in the department responsible for the student travel assistance program. The feedback was incorporated into the travel assistance form/guide used by parents and carers to make it clearer who the transport assistance is accessible to.
  • Following a parent complaint, a school reviewed and updated their student communication and processes to ensure students have a better awareness of the indoor areas they could access to collect items they might need during break times eg hats.

System wide service improvements during 2021 include:

  • A new department-wide case management system was implemented during 2021. The system has transformed the management, responsiveness and data capture of school complaints, enquiries and feedback. This enables a more integrated, efficient and transparent process, refining complaint reporting and analysis. Customers have improved access to information when lodging their complaint, thereby reducing response-times and receipt of a more tailored service.
  • Monthly and quarterly data from the Customer and Information Services directorate (which incorporates customer complaints) is provided to senior executive and a number of specific divisions across the department. The purpose is to identify emerging trends or issues so they can be addressed early, and individual or systemic change can be made.

Compliance Statement

Department for Education is compliant with Premier and Cabinet Circular 039 – complaint management in the South Australian public sector

Y

Department for Education has communicated the content of PC 039 and the agency’s related complaints policies and procedures to employees.

Y

Appendix: Audited financial statements 2020-21