OSHC staff on Department for Education sites can be employed as either qualified or unqualified educators depending on the requirements of the position.

Individuals who work or volunteer in an OSHC service are required to have:

• Responding to Abuse and Neglect - education and care (RAN-EC) training
• a relevant history screening from a department approved screening authority
• an approved ACECQA qualification (for qualified educator positions only)
• SMART (Strategies for Managing Abuse Related Trauma) training (when children under the Guardianship of the Minister are enrolled at the service).

First aid qualifications and training

The Australian Children's Education & Care Quality Authority (ACECQA) has a list of approved first aid qualifications and training.

Individual services determine which OSHC staff are required to have a first aid qualification.

ACECQA states that:

"The first aid, anaphylaxis management training and emergency asthma management training required must be updated at least every three years from the date of completion. The first aid certificate may specify additional requirements to keep it valid. For example, if your first aid certificate requires the CPR component to be completed every 12 months to keep it current, you will need to comply."