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RAN-EC courses for volunteers

RAN-EC training for volunteers can now be done in person or online.

The school principal will guide you through how it works.

Read more about the new course coming on 1 July 2021. There are no changes to current training until then.

All of the department’s ongoing volunteers must do the Responding to Abuse and Neglect – Education and Care (RAN-EC) course for volunteers. This includes people on a governing council.  

Department employees who want to volunteer can find out about their RAN-EC requirements on the intranet (staff login required).

The session explains what you are expected to do if you have concerns about the safety or wellbeing of children and young people. It helps you understand appropriate ways of relating with children and young people.

What volunteers will receive

Volunteers will complete either a face-to-face or online RAN-EC course.

During a face-to-face session, volunteers will be given a copy of:

The online session includes links to these resources.

For both types of sessions, a certificate of participation is provided when complete. The certificate is transferrable across sites. For online sessions, the site leader must sign the certificate to endorse the volunteer’s participation.

Delivering the RAN-EC course

The department site leader chooses and arranges the best option for the volunteer. The online option might be good for volunteers who:

  • have good English and computer skills
  • already know about child protection issues (eg medical staff, Department for Child Protection staff and volunteers, police officers)
  • have a job or other commitments that make it hard to come to a site-based session.

Online session

Volunteers must speak to a department site leader before they start the online course. If you have not connected with a school or preschool to volunteer at, you must do this before you start.

The RAN-EC online induction course for volunteers takes about 90 minutes and includes an assessment.

This online session is not site-specific, so site leaders will make sure that volunteers who do this online are given the name of their nominated site leader as well as any site-specific child protection information.  

Face-to-face session  

If a site chooses to run a face-to-face session, the site leader must facilitate the session for their volunteers – or delegate the responsibility to another member of the site leadership team. The session takes about 2 hours to deliver.

To share the load, a site leader can facilitate joint sessions with other sites. The site leader can also ask the SA Association of School Parent Communities (SAASPC) to deliver this session for volunteers. A member of the site leadership team must be at the SAASPC session.

The content in the RAN-EC face-to-face course for volunteers must be followed and covered as provided by the department. No sections can be missed or amended. The facilitator must be aware of the trainer notes within the power point and must provide each participant with the RAN-EC Volunteer handbook, the protective practices pamphlet and a certificate of participation. These are all available at the end of this page. 

Name of a nominated site leader

Volunteers will be given the name of a site leader who can offer advice and support about any child protection or wellbeing concerns. This is referred to as a ‘nominated site leader’. They must be a department employee in a leadership position at the site.

After the session

What happens if a volunteer changes sites

If a volunteer starts at a new site or helps at multiple sites, the course does not need to be done a second time.

Site leaders will make sure each volunteer has a completed RAN-EC course certificate of participation. They must also give the volunteer any site-specific information about child protection issues that are relevant to their role. They will make sure that volunteers are told who their nominated site leader is.

When to update

Site leaders will let their volunteers know when they need to do an update. This will happen if there is a significant change to the information in the session.

Record keeping

Department sites need to log into the department’s intranet for record keeping instructions and responsibilities about the RAN-EC course for volunteers.

Why volunteers must receive the RAN-EC training

Volunteers who work with children (under 18 years) are mandated notifiers. They must understand notification and reporting child abuse requirements.

What is meant by an ongoing volunteer

An ongoing volunteer is someone who helps out more than once at any of the department’s sites. This can be someone who helps on a regular or irregular basis.

Specific role needs

The department site leader might decide a volunteer who is only going to help once still needs to do the RAN-EC induction and meet all other requirements in the volunteer policy. For example, someone who helps once on an overnight camp.

No need to renew

Volunteers are not required to renew their RAN-EC training once they have completed the online or face-to-face course.

RAN-EC support and access to training

Technical support for online courses Contact your organisation’s ICT helpdesk.

Other RAN-EC enquiries 

Contact your organisation: 

  • Department for Education — government schools
    Email: education.RANEC [at] sa.gov.au 
  • Catholic Education SA — for people working with Catholic schools
    Email: RANEC.HR [at] cesa.catholic.edu.au
  • Association of Independent Schools of SA — for people working or volunteering with independent schools
    Email: office [at] ais.sa.edu.au