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How volunteers access RRHAN-EC training

All volunteers must now update their RRHAN-EC training. You must do this if:

  • your certificate has no expiry date, or
  • you have no certificate.

If your volunteer work is with children (under 18 years), you are a mandated notifier. This means you need to understand how to notify and report child abuse.

All ongoing volunteers must do mandatory notification training. This includes people on a governing council.

The training is called Responding to Risks of Harm, Abuse and Neglect – Education and Care. We call it RRHAN-EC for short.

As a volunteer, you only need to do the RRHAN-EC fundamentals course.

All volunteers in education can do this same fundamentals course.

Online course for everyone

The fundamentals course is done online. It is on a system called Plink. You need to create a Plink account.

You can ask your site leader for help getting set up. They could help you to:

  • set up your Plink account
  • get access to a computer
  • reprint your certificate
  • troubleshoot any problems you have with the course.

On this page, when we say ‘site leader’ we mean someone like a:

  • school principal
  • preschool director.

In-person option for department volunteers, if needed

For some volunteers the online course might not be the best choice.

Your site leader can contact us to find out about other delivery options.

The site leader can also ask the SA Association of School Parent Communities  (SAASPC) to deliver this session for volunteers. A member of the site leadership team must be at the SAASPC session. To share the load, a site leader can facilitate joint sessions with other sites.

Certificates and record keeping

You will receive a certificate when you complete the course.

Make sure you keep your copy somewhere safe. You can use the certificate at any education site in South Australia.

Your site leader will need a copy of your certificate to record when you have completed your training.

Department sites need to log into the department’s intranet for record keeping instructions and responsibilities about the RRHAN-EC training for volunteers .

When to update

You must keep your RRHAN-EC current.

After 1 July 2021, you must update your training every 3 years.

Ongoing and once-off volunteers at department sites

When we say ‘ongoing volunteer’, we mean people who help out more than once at any of the department’s sites.

This includes whether you volunteer:

  • regularly
  • only now and then.

Specific role needs – once-off volunteers

We know that people who volunteer one time enjoy the experience. This means you might want to do it again. Our department recommends these volunteers still do RRHAN-EC training.

Site leaders could decide a volunteer might not need the training if they are:

  • only going to help once
  • supervised by staff.

For example, someone who helps once on a fundraising event.

This is a site leader’s decision.

RRHAN-EC support and access to training

Technical support for online courses Contact your organisation’s ICT helpdesk.

Other RRHAN-EC enquiries 

Contact your organisation: