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About us

The Department for Education is the longest-serving provider of family day care services in South Australia.  We’ve been providing family day care for more than 40 years.

Family day care educators

Our educators meet National Quality Standards and must be registered and approved by the Department for Education.

Educators must comply with the National Quality Framework (NQF) and the department's policies, procedures, standards and guidelines that govern family care.

The Australian Children’s Education and Care Quality Authority (ACECQA) oversees the implementation and delivery of the NQF at a national level and the regulatory authority at a state level. In South Australia the regulatory authority is the Education Standards Board (ESB)


Your child will not be able to enrol in or go to early childhood services unless all immunisation requirements are met (No Jab, No Play).

This means that family day care services cannot enrol your child into their service if you don’t give them your child’s current immunisation records. 

See immunisation requirements for early childhood services for more information about what you need to do.

Code of conduct

Educators and staff must adhere to the following code of conduct values and act in a manner which reflects the following core values.

Respect – how we treat other people

Educators and staff must be respectful and have regard for the dignity of others.

Accountability – responsibility for our own actions

Be accountable for the decisions and actions you make.

Leadership – how we inspire others

The department recognises individual and collective strength and promotes the importance of quality care and learning.

Integrity – intent and meaning of our actions

We give our best and act honestly, openly and fairly in our work.

Excellence – our learning

Practices and actions of educators and staff should demonstrate the importance of continual learning and the development of children, ourselves and the family day care program.

Cooperation – working together

We work with others; sharing perspectives, skills and knowledge.

Concerns or complaints

We want to keep improving our family day care program, and we welcome your feedback. If you have a problem or a complaint, you can:

Family day care policy, standards and procedures

Our policy, standards and procedure govern our service. They maintain our focus on children's health, safety and wellbeing as well as compliance with the National Quality Framework.




Family day care approach to market

The department is exploring options for better ways to support family day care and respite care services.

Go to the family day care approach to market page for more information.

Family Day Care Business and Customer Support Centre

Phone (metro): 8343 6533
Phone (country): 1300 551 890
Email: educationfdcbusiness@sa.gov.au