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Access Assistant Program (AAP)

The Access Assistant Program (AAP) is a program provided to education and care services through the Women’s and Children’s Hospital Disability Services unit. 

Criteria for support

The AAP provides trained staff to support children with complex health care needs and/or a disability to enable participation in education and care services.

Examples of support the AAP provide include: 

  • enteral nutrition ie gastrostomy, nasogastic
  • airway management ie tracheostomy, BiPAP, CPAP, oxygen support, suction
  • elimination support ie colostomy or catheter management
  • high health support needs ie complex seizure management.

How to access AAP

Where a child requires complex or invasive health support a WCHN Disability Services referral form (Word 280KB) is required. The referral is completed by the education or care service and parents.

The Access Assistant Program flowchart can assist education or care services to determine if a referral to AAP is required. 

If you are unsure contact a Referral Coordinator

What happens next

AAP staff will meet with the education or care service, parents and child to discuss individual needs and plan the health support.

Where the child has a health care plan completed by a health professional the supports will be developed to meet requirements of the care plan. 

A health care plan or health support agreement - HSP120 is developed by the AAP staff in consultation with parents, treating health professionals (where appropriate), and the education or care service. 

Appropriate resources are allocated to support the child. This may include a Registered Nurse, Enrolled Nurse or Health Support Worker. The AAP staff supporting the child are competency trained. Training is individualised to the specific requirements of the child as documented in the care plan and/or support agreement.

AAP Medical Consultant

The AAP Medical Consultant can provide advice to education or care service about health needs for children with complex care needs (ie two or more interacting diagnoses). This may include the development of individual first aid plans, staff training to support the implementation of health care plans, and advice where health is variable or health information is lacking. 

The AAP Medical Consultant will also provide consultancy at the request of AAP staff for children being supported in the Access Assistant Program.

To contact the AAP Medical Consultant: 

  • Phone (08) 8159 9400
  • Email Health.WCHNDisabilityServices [at] sa.gov.au ( )

National Disability Insurance Scheme (NDIS)

Where a child is eligible for the National Disability Insurance Scheme (NDIS) it is important for the parent to inform the NDIS planner to have the AAP added to the child’s NDIS plan.  

NDIS details should be included on the WCHN Disability Services referral form.



Disability and complex needs team

Phone: 8226 0515
Email: education.health [at] sa.gov.au