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Feedback for the department

Provide feedback, compliments or suggestions

There are multiple ways you can send the Department for Education your feedback including email, phone, or submitting an online form.

Complete the online feedback form

You can complete our online feedback form

Call us 

Contact our customer service officers on 1800 088 158.

Email us

You can contact us via email, at education.customers [at] sa.gov.au.

What happens to your feedback


When we receive your compliment we will:

  • inform the person or business area you’re pleased with
  • share this across the department to encourage best practice in delivering our services.

Comments and suggestions

When we receive your comment or suggestion we will:

  • acknowledge receipt within 2 working days
  • ensure the right person considers your comment or suggestion to improve our services
  • notify you of any resulting action or decision if you have asked us to.

If you have a complaint or feedback about a school or preschool, refer to our feedback and complaints about a school or preschool page. 


General enquiries

Phone: 8226 1000
Free call: 1800 088 158
Email: education.customers [at] sa.gov.au