Anyone can provide feedback about the department’s services.

All feedback, compliments or suggestions are passed on to the relevant area or person.

Provide feedback, compliments or suggestions

If your feedback is for a school or preschool, see feedback and complaints about a school or preschool.

For other department areas, you can send feedback via:

• online feedback and complaints form
• phone on 1800 088 158
• email education.customers [at] sa.gov.au.

What happens to your feedback

Compliments

When we receive your compliment we will:

• inform the person or business area you’re pleased with
• possibly share this with the department to encourage best practice service delivery.

Comments and suggestions

When we receive your comment or suggestion we will:

• acknowledge receipt within 2 working days
• make sure the right person considers your comment or suggestion
• notify you of any resulting action or decision if you have asked us to.