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When your family needs support

Some families can go through a difficult time. This can make it hard to get your child to school or preschool every day.

School or preschool is a good place for your child to be during a difficult time. It can offer:

  • consistency
  • routine 
  • a sense of belonging 
  • support services 
  • contact with friends. 

If you feel comfortable, talk with someone at your child’s school or preschool. This will help them support your child.

If you’re worried someone might take your child from school or preschool

Families sometimes have disagreements about who a child should live with. 

You might be worried the other parent will pick up your child without permission. 

If there are family court or intervention orders, the school or preschool will follow the orders. They will put things in place to make sure your child is able to attend school or preschool.

If you feel comfortable, talk to staff at the school or preschool. This will help them support you and your family.

Your discussion will be confidential. 

Staff can organise extra support if it’s needed.

If you are unhappy with the level of contact your child’s other parent has, you should seek legal advice. 

More information and support — family break-ups

If a child cares for a family member

Some children care for their family members. They can be as young as 6. They might care for someone that has an illness, a disability or a mental health issue. 

Being a young carer can make it hard to get to school, to learn and complete homework.

If you feel comfortable, talk to staff at your school. This will help staff support your child if they have carer duties at home.

More information and support — children as carers

If your family experiences domestic or family violence

Always call 000 in an emergency.

You need to get help if there is violence in your home. 

Schools or preschools can connect you to a support service. They can also make sure your child has support.

More information and support — domestic or family violence

If mental health issues affect your family 

Mental health issues can disrupt a family’s routines. It can sometimes make it difficult for your child to get to school or preschool.  

If you feel comfortable, talk to staff at the school or preschool. This will help them support your child.

Your discussion will be confidential. 

Support for adults

Support for children

If your family has financial difficulties 

Financial problems can make it hard to get your child to school or preschool every day. 

Talk to staff at your school or preschool about financial help. 

There is a school card scheme that helps with school fees, uniforms and excursions costs.

Your discussion will be confidential. 

More information and support — financial help  

If your family experiences homelessness 

Homelessness can make it harder to get your child to school or preschool.  

If you stay connected to a school or preschool you can have easier access to support services.

If you feel comfortable, talk to someone at you school or preschool. This will help staff support your family.

Your discussion will be confidential. 

More information and support — homelessness

Refugees and new arrivals 

Being in a new country can be challenging. This can make it hard to get your child to school or preschool.

Your child might also find it hard to adjust to a new place.

If you feel comfortable, talk to staff at the school or preschool. This will help them support your child. 

If English is your child’s second language, talk to the staff about this. They have information about how to support your child to learn English.

More information and support — new to South Australia

If alcohol or drug use affects your family

Alcohol or drug use can affect the whole family. It can make it difficult for your child to get to school or preschool.

If you feel comfortable, talk to someone at your school or preschool. This will help staff support your child.

Your discussion will be confidential. 

More information and support — drug and alcohol use

If your family has transport problems 

It is a parent’s legal responsibility to get their children to and from school. 

However, there may be times when problems with transport get in the way. 

Consider having some back-up options in case this happens. 

Ask other adults you trust if they can help. They could be:

  • family members 
  • a neighbour
  • another family from the school that lives close by.

There could be times you could help them too.

More information and support — transport

Other school transport options

Contact

Engagement and Wellbeing — Attendance

Phone: 8226 1062
Emaileducation.attendance [at] sa.gov.au