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Bushfire information

The department's Emergency Information Hotline is a dedicated number for families to phone during emergency incidents to provide relevant information that includes planned school closures.

 1800 000 279

Emergency Information Hotline: 1800 000 279

A messaging facility is available, which is monitored out of hours.


Bushfire preparations are now underway for the 2019/20 fire danger season.

Fire danger season information for families

Families are encouraged to read the Bushfires and Your Child’s School or Preschool brochure (PDF 648KB) which provides advice to families and caregivers on how to prepare for the fire danger season, and what to do if a bushfire is burning near their child's site.

The brochure also highlights the need for families to understand the site Emergency Management Plan for their child’s site. Ask your site for a copy of their plan.

It is important that each family has their own personal bushfire survival plan in place for days of catastrophic fire danger or in the event of a bushfire threat.

We ask that you familiarise yourself with the brochure and be prepared, before an emergency arises. By doing this it will help staff at your child’s site to keep them safe.

In any bushfire situation the Emergency Information Hotline can provide advice to parents and caregivers on up-to-date information as it relates to department sites and the welfare of children.

The bushfire threat flowchart (PDF 249KB) is also a handy guide to what schools and preschools may need to do on the respective total fire ban days depending on their own risk rating, and is a useful tool to help families be prepared before an emergency arises.

School holidays

The school holiday periods are covered by departmental policy for forecast catastrophic fire days for R1 and R2 sites and services. The policy includes all services and personnel on site, such as:

  • sports events
  • excursions
  • hired facilities
  • out of school hours care
  • rural care
  • vacation care
  • all contractors (including both site managed and site funded works).

All bus and taxi services and any excursions that require bus travel will be cancelled in the affected fire ban district.

Bushfire survival plans

Make sure you and your family are prepared for the fire danger season by reviewing the CFS information about preparing yourself for bushfire.


For information about your school or preschool's fire evacuation plans and audit rating, please contact them directly.

For information about departmental processes contact:

Security and Emergency Management unit

Phone: 1800 000 279
Email: education.SecurityandEmergency [at] sa.gov.au

Information about current fires or fire danger ratings can found via:

Country Fire Service

CFS emergency hotline: 1800 362 361
Website: http://www.cfs.sa.gov.au/
Facebook: http://www.facebook.com/countryfireservice
Twitter: @cfsalerts

Department for Education Emergency Information Hotline

Phone: 1800 000 279